Shipping policy

Effective Date: June 2026

Thank you for shopping with Ragetrip. We are committed to providing reliable and transparent shipping services for our customers. Please review our shipping policy carefully before placing an order.

1. Shipping Coverage

Ragetrip currently ships to customers within the United States and selected international destinations.

Shipping availability may vary depending on local regulations, carrier serviceability, and delivery restrictions.

2. Free Shipping

We are pleased to offer:

FREE STANDARD SHIPPING on all eligible orders.

No minimum purchase amount is required unless otherwise stated during promotional events.

3. Order Processing Time

After an order is successfully placed, our fulfillment team will begin processing the order.

Processing Time:
1–3 Business Days

Processing includes:

  • Order verification
  • Quality inspection
  • Packaging preparation
  • Carrier handoff

Orders placed on weekends or public holidays will be processed on the next business day.

4. Shipping Time

Once your order has been shipped, estimated delivery time is:

Estimated Delivery Time:
6–9 Business Days

Delivery times are estimates only and are not guaranteed.

Actual delivery times may vary based on destination, carrier operations, customs procedures, weather conditions, and seasonal demand.

5. Shipping Carrier

Orders are primarily delivered through:

Pisant Logistics

In some circumstances, delivery may be completed by local postal services or last-mile delivery partners selected by the carrier.

6. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates are provided directly by the carrier and may require time to become active after shipment.

7. Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:

  • Severe weather conditions
  • Customs inspections or clearance procedures
  • Public holidays
  • Transportation disruptions
  • Carrier operational delays
  • High seasonal order volumes
  • Natural disasters
  • Government actions or restrictions

Ragetrip is not responsible for delays caused by third-party shipping carriers or customs authorities.

8. Customs, Duties, and Taxes

For international shipments, customs authorities may require additional inspections or processing.

Delivery timelines may be extended due to customs clearance procedures.

Any applicable customs duties, import taxes, or governmental fees are determined by the destination country's regulations and may be the responsibility of the customer unless otherwise specified.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided:

  • Delivery delays may occur
  • Additional shipping fees may apply
  • Returned packages may require reshipment charges

Please contact us immediately if you notice an error in your shipping information after placing an order.

10. Lost, Damaged, or Missing Packages

If your package appears lost, damaged, or missing:

  1. Contact the shipping carrier using your tracking number.
  2. Contact our customer support team for assistance.

Claims will be reviewed on a case-by-case basis.

We will work with the carrier to investigate the issue and determine an appropriate resolution.

11. Delivery Confirmation

Once a shipment has been marked as delivered by the carrier, responsibility for the package transfers to the recipient.

Customers are encouraged to ensure a secure delivery location and monitor tracking updates.

12. Contact Information

If you have questions regarding shipping, delivery status, or tracking information, please contact us:

Ragetrip

Email: info@ragetrip.com

Phone: +1 409-710-8282

Business Address:
5728 Kenneth Ave, Cincinnati, OH 45224, United States

Customer Support Hours:
Monday – Friday, 9:00 AM – 6:00 PM (EST)

We are committed to providing timely assistance and ensuring a smooth shopping experience for every customer.